Contact Us
Our values – beautiful apparel, exceptional service and deep appreciation for our customers – are the heart of our business. Use the links to the left to learn about our policies, or contact us by chat or email with any questions or suggestions.
- Faster Service:
- Start Chat with customer service
- Live Chat Hours:
- 8:00 AM - 10:00 PM (ET)
7 days a week - Customer Service email:
-
customerservice@chicos.com
7 days a week
For current status on your order we recommend you contact us through Customer Service at 888.855.4986 or Chat with one of our associates. - International orders:
- internationalorders@chicos.com
- Correspondence Address:
- Chico's
11215 Metro Parkway
Fort Myers, FL 33966
United States - Toll Free Customer Service:
- 888.855.4986
- Available to support TTY
- Sales and Customer Service Phone Hours:
- 7:00 AM - 10:00 PM (ET)
7 days a week
Help for Our Associates
If you're an employee of Chico's, White House | Black Market or Soma Intimates and find yourself in an emergency situation, such as a natural disaster, please give us a call at 855.825.5851. We're always here to help our associates in any way we can.